Got a question?
Whilst we don’t offer mounted or framed prints as standard, if this is something you would like, please contact us at firstname.lastname@example.org for a quote (including shipping costs).
Please note, due to the additional size and weight, it is often more economical to buy the unmounted print and seek these services from a local framer.
In many instances this is possible, depending on what the medium is and the framing style.
Where this is a possibility, in most circumstances, the frame can only be changed to a style that is available elsewhere on the website (i.e. on another original piece).
If you would like to discuss framing options, including any specific requests, please contact us at email@example.com and we will do our best to accommodate your requirements. Please note, any changes to framing will increases shipping times by around 7-10 days.
To preserve their quality, prints are made to order and typically taken between 5-7 workings days to arrive.
Original pieces are ready to ship and usually take around 3-5 working days to arrive.
Standard shipping is free.
Prints are packaged in a cardboard tube. Through experience, we’ve found this to be the most effective means of packaging. For prints up to size 30x30cm, it is possible to send prints flat, sandwiched between two pieces of reinforced card. If you would like your item to be sent this way, please make a note of this under the “Special instructions” section of the shopping cart.
Originals are packaged using cardboard boxes and packaging materials.
If your item has been damaged in transit, please see the Damaged goods section of our Shipping Policy for information on how to organise a replacement, repair or refund.